Delivery and payment
How much delivery costs
| Where | Cost | FREE from |
|---|---|---|
| Chișinău (city) | 100 MDL | orders from 1,000 MDL |
| Rest of the Republic of Moldova, including the suburbs of Chișinău municipality (Durlești, Codru, Stăuceni, Cricova etc.) | 150 MDL | orders from 2,000 MDL |
| Store pickup | free | — |
The cost is calculated automatically at checkout — you see exactly how much you pay before you confirm.
How long it takes
- Chișinău (city): 1–2 working days
- Rest of the country: 2–4 working days
The delivery time is counted from the moment our operator confirms your order. We deliver Monday to Saturday, between 9:00 and 18:00. There are no deliveries on Sundays and national public holidays.
Where we deliver
We deliver by courier service to more than 1,500 localities in the Republic of Moldova — at checkout you choose your locality and street from the list. At the moment we do not deliver outside the Republic of Moldova.
Store pickup (free)
You can pick up your order in person from one of our pickup points. We call you when your order is ready.
| Locality | Address |
|---|---|
| Chișinău (central warehouse) | Valea Dicescu St. 53, of. 1 |
| Bălți | Nicolae Iorga St. 5, Evimall Mall |
| Cărpineni | Independenței St. 1 |
| Costești | Ștefan cel Mare St. |
| Glodeni | Suveranității St. 7 |
| Hîncești | Chișinău St. 1 |
| Ialoveni | Alexandru cel Bun St. 31 |
| Peresecina | Ștefan cel Mare St. |
| Răzeni | Ștefan cel Mare St. |
Information about any pickup point: 0 (69) 229 229.
Important: large products — refrigerators, washing machines, TVs and other large home appliances — are delivered to your home only. Store pickup is available for small and medium-sized products.
How to pay
- On delivery — in cash or by card, directly to the courier or in the store
- Online by card — secure payment through MAIB (Visa/Mastercard, Google Pay/Apple Pay)
When you receive your parcel
Check the packaging and the fiscal receipt while the courier is still there. If the packaging is dented, torn or wet, tell the courier right away and take a photo — this is the fastest way for us to solve it.
Did you notice only after unpacking that the product was damaged in transport? Call us as soon as possible on 0 (69) 229 229 and send us photos.
Changed your mind? You have the right to return the product within 14 days — see the Returns page. Does the product have a defect? See the Warranty page.